Privacy Policy

At Sai Madhukriti, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.saimadhukriti.com. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or make a purchase:

• Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, and payment information.
• Non-Personal Information: This includes data about your device, browser type, IP address, and browsing behavior on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing Orders: To fulfil your purchase, including processing payments, shipping, and delivering products.
• Customer Service: To respond to inquiries, resolve issues, or provide assistance regarding your orders.
• Marketing and Promotions: With your consent, we may send promotional emails or newsletters regarding new products, special offers, or updates.
• Improving Our Website: To enhance your shopping experience and improve the functionality of our site, we may use information related to your browsing activity.

3. How We Protect Your Information

We take the security of your personal information seriously and implement a variety of measures to protect it:

• Encryption: We use secure socket layer (SSL) technology to encrypt sensitive data during transmission.
• Payment Security: All payment transactions are processed through trusted third-party payment gateways and are not stored on our servers.
• Access Control: We limit access to personal data to authorized personnel only.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in running our business, such as payment processors, shipping carriers, and email marketing platforms. These providers are only authorized to use your information for the specific tasks they perform on our behalf.

We may also disclose your information if required by law or to protect our rights, safety, and property, or the rights, safety, and property of others.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and analyse website traffic.

You can choose to disable cookies in your browser settings, but please note that some features of the website may not function properly if you do.

6. Your Rights

You have the right to:

• Access and Update: Request a copy of the personal information we hold about you and update any inaccuracies.
• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt out by clicking the "unsubscribe" link at the bottom of our emails.
• Request Deletion: You can request the deletion of your personal data, except where retention is necessary for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of the page. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at banerjeemadhu005@gmail.com