Shipping Policy

At Sai Madhukriti, we are committed to ensuring that your jewellery reaches you in a timely and secure manner. Below are the details of our shipping process:

1. Processing Time

All orders are processed within 6-7 business days after receiving payment. Please note that this may vary during peak seasons or for custom orders, which may take a little longer. You will receive an email notification once your order has been shipped.

2. Shipping Methods & Delivery Times

We offer various shipping options to suit your needs:

• Standard Shipping: Typically takes 5-7 business days for delivery.
• Expedited Shipping: Typically takes 2-3 business days for delivery.

Please note that delivery times are estimates and may vary depending on your location and any unforeseen circumstances like holidays or weather conditions.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and the size of the order. We strive to keep our shipping costs affordable, and you’ll see the final shipping cost before completing your purchase.

4. International Shipping

Currently, we offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please note that customs duties, taxes, and other import fees may apply depending on your country’s regulations, and these are the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your shipment. You can use this tracking number to check the status of your order on the courier's website.

6. Lost or Damaged Items

While we take great care in packaging your order, accidents can happen. If your item is lost or damaged during transit, please contact us at banerjeemadhu005@gmail.com within 7 days of receiving your order. We will assist you in resolving the issue and ensure you are satisfied with your purchase.

7. Address Information

Please make sure your shipping address is accurate and complete when placing your order. We are not responsible for orders that are delayed or lost due to incorrect address information. If you notice an error in your shipping address, please contact us as soon as possible.

8. Returns & Exchanges

We want you to be completely satisfied with your purchase. Please refer to our Return and Exchange Policy for more details on how to return or exchange an item.

If you have any questions or concerns about shipping, feel free to contact us at banerjeemadhu005@gmail.com We're happy to assist you!